At EASEL, Jackson worked primarily with kindergartners through eighth-grade students, leading science and math-based experiments and joining them on educational field trips.  

“We did so many cool hands-on activities,” she said. “We learned about ecosystems and the water cycle, and one of the teachers who loved birding took us to a nature preserve to identify birds. It was so rewarding to see how curious the kids were and how much they already knew about their own neighborhood environment.”  

The experience provided a window into inequities in Kalamazoo outside of the Northside neighborhood, where Jackson previously volunteered with the CCE’s Community Advocates for Parents and Students (CAPS) program. This grassroots community organization provides quality academic support to Kalamazoo Public Schools students who live at Interfaith Homes. She is also currently one of two CAPS Civic Engagement Scholar.  

“The Eastside community is similar in many ways to Northside, but also very different in terms of access to resources,” she said. “I wanted to understand those differences firsthand. Public funding sometimes fails to adequately support certain communities, and it’s important to recognize this while working with local organizations. These orgs exist to provide essential resources that might otherwise be unavailable to the community due to lack of funding.”  

Last summer, Jackson returned for a second CBI, this time with Kalamazoo Parks and Recreation. The role brought new challenges while broadening her view of the community even further.  

“My position was unique because I rotated between all six day camps across the city,” she said. “I filled in wherever support staff were needed—sometimes for field trips, sometimes when another staff member was out. Every day looked different.”  

That unpredictability pushed Jackson out of her comfort zone, an experience she needed to have to grow as a young adult.  

“I’ve realized I sometimes struggle when things don’t go as planned,” Jackson said. “But this internship taught me how to adapt. I never knew what site I’d be at or what kids I’d be working with, so I learned how to adjust my approach depending on the group. What worked at one site might not work at another. I learned to be flexible, patient and creative.”  

Jackson said she especially enjoyed discovering what made each camp different.  

“Kalamazoo Parks has programs at places like LaCrone Park on the Northside and Rockwell Park on the Eastside,” she said. “I was amazed by how diverse each site was and how the leadership reflected the youth they served.”  

Seeing that representation, Jackson said, left a lasting impression.  

“It was so powerful to see kids look up to people who looked like them,” she said. “You could see respect and pride. It made me realize how important representation is in community work.”  

Working with children also helped Jackson discover a leadership style she hadn’t recognized in herself before.  

“I wouldn’t have called myself a leader before this,” she said. “But when kids come to you for help or when they disagree, you have to respond thoughtfully. I learned to listen to both sides and help them find compromises. A good leader doesn’t silence others. They make space for everyone’s voice.”  

Her favorite moment of the summer came during a camp talent show.  

“It was such a fun time,” she said. “Some of the quieter students completely came out of their shells. They danced, acted and showed their art. It was beautiful to see them be themselves and shine in front of their peers.”  

The experience also taught her the value of consistency.  

“I found that being the adult who listens to and supports them makes a difference,” she said. “I wanted the kids to know they could always come to me and be taken seriously.”  

Beyond youth work, Jackson’s internships helped her grow personally and professionally.  

“The program ran from 9 to 5, but because I relied on public transportation, my days were much longer,” she said. “Sometimes I had to wake up earlier than I was used to and get home later than expected. It taught me discipline, punctuality and how to be prepared every morning.”  

That daily experience, she added, also gave her perspective on community systems.  

“I have so much more respect for people who rely on public transportation every day,” Jackson said. “Sometimes the buses were late or routes changed. It takes effort and resilience to navigate that. It really made me think about how infrastructure impacts people’s lives.”  

Jackson, a psychology major, said her internships have directly shaped how she thinks about human development and behavior.  

“They’ve absolutely helped me in the classroom,” she said. “I was able to draw from what I learned in psychology, especially social and developmental psychology. For example, I could see theories about how kids’ different environments—their microsystems—interact. One child might be scared to swim, while another can’t wait to jump in the pool. I learned to support both in ways that met them where they were.”  

Jackson said her internships wouldn’t have been available to her had it not been for the CCE team, including Operations Manager Felicia Ford, Program Associate Oakley Gabriel, Director Sashae Mitchell and Associate Director Marquise Griffin.   

“They’ve helped me reflect on my own positionality including who I am, why I’m entering these communities, and how to engage responsibly,” she said. “They’ve helped me understand civic engagement as an ongoing process.”  

And now, as she looks ahead to life after K, Jackson says she isn’t sure exactly what her career will look like, but she knows where her heart is.  

“My heart belongs to the community,” she added. “Wherever I end up, it’ll be something community-based or grassroots, where I can use what I’ve learned to help someone else. Learning through civic engagement is ongoing and I’m excited to keep growing.”  

“Reaching out to people I didn’t know was hard, because it’s one thing when you’re in front of someone and you can say, ‘I like your shirt’ or something, but when you’ve never met someone, it’s hard to establish a genuine connection,” Quaynor said. “It surprised me how open people in the venture community were, though. I was reaching out to executives, some of the biggest venture funds in the state, and they would accept a connection on LinkedIn, and sometimes they would even reach out to me if they were going to be in Kalamazoo and say they would love to connect and see how we can help each other. A lot of people in the venture and entrepreneurial support organization space are good people trying to help. I didn’t know how that existed in the business world.” 

Quaynor was also analyzing what other entrepreneurial support organizations were doing, researching business funds, and helping plan for the Southwest Michigan Entrepreneur Summit in September. An economics major from Seattle, Washington, Quaynor appreciated learning more about the resources that exist for businesses in Kalamazoo. Early on, he learned a lot from Carl Brown, executive director of Startup Zoo. As the internship progressed, he grew more independent. 

“It was hard in the beginning,” Quaynor said. “Carl would give me direction, but sometimes it would be things I had never done before. I hate to be a pest, so for me, if you told me what to do, it’s hard for me to then ask you how to do it. I feel like I should have the tools to be able to figure it out. He was super open, though, and every time I did have to ask, he was fine with that, and he would point me in the right direction.” 

The CCE’s reflection dinners for K students working on CBIs helped Quaynor stay in touch with friends completing CBIs, make new friends and put into words what he was learning and experiencing at Startup Zoo. His reflections throughout the summer as well as his final project for the CCE prepared him for his Senior Integrated Project on the internship. 

“This internship is definitely going to help inform my decision on what I want to do post-Kalamazoo, because I’m not sure what’s next,” Quaynor said. “I’m just trying to finish my senior year the best way I can, academically and socially and all the good things. Recently, actually, I was thinking about potentially going to graduate school, which is something I never thought I’d do. I feel like there’s still a lot to learn.”