Health Service Director   Lisa Ailstock, P.A.C.
Physician   Steve Pollens, M.D.
Nurses   Susan Penzotti, R.N., Cheryl O'Neill, R.N.-C
Health Center Coordinator Jennifer Combes
Phone: 269/337-7200

Services Offered
The Kalamazoo College Student Health Center is staffed by dedicated health care professionals who are committed to serving the student's healthcare needs. We offer the following services (please visit our website for complete details www.kzoo.edu/healthsv):

Hours of Operation
The Student Health Center is open Monday through Friday from 10 AM to 12 PM and 1 PM to 4 PM while classes are in session. Should the need for medical care arise after the Student Health Center is closed, there are several nearby facilities (please see our website for more detailed information www.kzoo.edu/healthsv/emergency.html) including:

Bronson Family Practice, our affiliate office 269-341-8282
Several local Immediate Medical Care Centers:
West Side Medical 269-353-5368
Bronson Hospital Emergency 269-341-6386
Borgess Medical Center Emergency 269-226-4815

Fee Assessment
There is no fee for most services at the Student Health Center. Students are charged for in-house diagnostic tests, physical exams, travel clinics, annual gynecology exams, some medications, supplies, and some treatments. The Student Health Center accepts cash, check, or charges posted to the student account. We do not process credit/debt cards. The Student Health Center does NOT bill insurance. We will provide you with a receipt for you to submit to your insurance company. Outside lab tests will be billed to the insurance company by Bronson Hospital Laboratory.

Health Insurance
All students are strongly encouraged to have health insurance. We recommend that you review your health insurance coverage and become aware of special requirements and provisions of your plan, such as reimbursement policies, in-network versus out-of-network providers, and prescription coverage.

Your health insurance provider's reimbursement policies and preferred providers, pharmacies, laboratories, etc. should be well understood by the student prior to arrival at "K." Each student will need to carry a copy of their insurance card with them and to have knowledge of their prescription co-pay amount.

Outside lab tests will be billed to the insurance company by Bronson Hospital Laboratory. We provide Bronson with your insurance information, so please be sure to update us with changes.

Confidentiality
All Student Health Center records are confidential. Please visit our website for more details about our confidentiality policy http://www.kzoo.edu/healthsv/rights%20and%20responsiblites.html

Entrance Medical Requirements
Be sure your student has completed the Entrance Medical Records by August 1st. For more information, please refer to the letter or our website http://www.kzoo.edu/healthsv/entrance.html. Incomplete medical forms will result in an inability to move into residence halls, participate in athletics, LandSea, and start classes.

The staff at the Student Health Center may be reached at (269) 337-7200 or visit our website at www.kzoo.edu/healthsv/. We welcome all questions and look forward to meeting you in the fall!